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Billable Hours System Draws Fire After Lawyer’s Embarrassing Email

A DLA Piper associate’s e-mail stating “that bill shall know no limits,” which surfaced in the course of discovery after the firm sued a client for failing to pay a large bill, has drawn attention to flaws in the billable hour system that law firms use to determine the fees owed by most of their clients.

The consequences of this system can be “absurd,” argues an op-ed piece in the New York Times, since the system often results in “fatigue through overwork,” which “can produce negative returns.”


Read the full article from the New York Times here.

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